The more that is known about an individual’s relevant performance competencies the higher the likelihood of success in predicting their performance in the role and on business outcomes. Customised Assessments provides a means for every participant to be assessed fairly on their awareness of the actions required to deliver on the performance competencies identified as critical for success in the target role.
The identification, definition and performance standards of the critical performance competencies are the foundation for competency assessment reliability, relevance and ongoing performance management of your personnel. Our subject matter experts support you through a process of performance competency modeling to obtain a clear understanding of what these critical competencies are and what they look like when performed effectively in the target role.
Each performance competency has a number of mini case studies created that describe typical situations the participant will encounter in the target role. These mini case studies are randomly distributed throughout the competency assessment and require the participant to determine what action they would take to deal with the situation presented. Working with you, our subject matter experts perform validation testing of the content, determine values for participants’ responses, build these into the scoring system and design a tailor made report that presents the competency assessment data in a format that best suits your needs.The competency assessment resides on our proprietary architecture and is accessed via our website. This enables participants to complete the competency skills assessment at a convenient time via the Internet. Your designated administrator is able to monitor each participant’s progress throughout the competency assessment and control the entire project, including retrieval of reports, through a secure portal on our website.
POST ASSESSMENT SUPPORT:
We are always available to provide you with support following the participation of your personnel in our customised competency skills assessments. We offer assistance to you in data interpretation, training needs and developmental recommendations.